Hi! Dr Neo here!
I have exciting news to share!
Following the requests of our patients to expand to better serve our patients in the north, we have now expanded into Bishan!
Neo Smiles Dental Studio Bishan is now open at Blk 501 Bishan St 11! And it’s great because it sort of coincides with my birthday, and it’s a birthday gift, not just for me, but more importantly, it’s for our wonderful and loyal patients. Thank you so much for your kind support and warmth.
This has been a journey of over 7 years since we first opened the doors to our Bedok branch back in May 2015. We started out with a personal mission to provide an authentic and truly sincere specialist orthodontic care for patients in the heartlands. Now, our mission remains unchanged and valid. We have new doctors joining our family. Each and every one having the same values and commitment to our patients that Neo Smiles is proud of. I thought really hard before expanding into Kovan/Serangoon 5 years back and now Bishan, because I wanted to be sure to maintain and even improve the highest service standards that matters so much to us. Now that the Bishan clinic renovations are finally done, and we are better positioned to serve our patient communities in the area, I can take a step back to say we are so proud of this journey with our patients and we truly couldn’t have done it without you all.
Just a few days back, one of my very first braces patients in Bedok, “M”, congratulated me on our Bishan expansion. I am really thanking him more, because when we first started, we didn’t know what was in store for us as a dentist-entrepreneur. Also, all my patients, especially those that has followed me since my post-graduate National Dental Centre days. You know who you are. I have so much gratitude for each and every one of you for trusting me, the clinic, and staying with us all these years. The journey is not easy but all of you have given me the confidence to carry on through all the heartaches, all the challenges, all the unknown unknowns so far.
In 2020, COVID-19 was a massive shock to us as well, as we adapted to the almost daily new MOH policies to cope with the pandemic. Circuit Breaker, Phase 1, 2, and back again, etc. This made us even more resilient, and more prepared, to face new challenges and ensure the best in patient quality care and safety.
Thank you so much once again for believing in the Neo Smiles mission. Thank you so much for believing in me. As a team, we promise to serve each and every one to the best of our capabilities, and to bring a smile to everyone we touch!